The company’s single most important business sector, European road export services, has been at the forefront of that growth, increasing by 15% and accounting for just under 45% of DACHSER’s UK revenues.
‘We recognise that exporters need to rest assured that their customers’ orders are delivered on time and in-full without exception,’ explains Nick Lowe, DACHSER’s UK Managing Director. ‘This is true regardless of where the goods are heading, whether in the UK, Europe or further afield. It’s our mission to ensure that companies can rely on us to fulfil these expectations on an on-going basis, building up their own confidence and creating a solid platform from which to develop further growth in their export sales.’
With Brexit now clearly on the horizon, there are more and more yet unanswered questions regarding the shape of UK / European supply chains in the future. However Nick Lowe is upbeat about the prospects for UK exporters and the degree to which they will be able to compete with their peers located in the EU itself.
‘It’s true that there many open questions about such matters as Customs clearance and the application of product standards,’ he says, ‘but for us it’s a question of keeping close to our customers and listening to their evolving needs as things become clearer, re-engineering our services to whatever extent is necessary. Our AEO accreditation is a good and reliable basis for further development of our Customs clearance services for EU consignments, something which could well become very important to consider as the EU / UK negotiations progress. We also offer a full Contract Logistics service, both in the UK and within Europe, should customers decide to build up local and / or European warehoused stock holdings to serve their different markets in the future.‘
It is DACHSER’s daily connections to a wide range of key hub locations across a comprehensive European network ensuring a fast, reliable and competitive service that is at the core of the Company’s continued growth. The network comprises over 400 locations in a total of 37 countries: 24 of those countries are the responsibility of DACHSER’s own country organisations and branch offices, and the remaining 13 countries are served by strategic partners.
All in all, comprehensive IT connectivity and integration within the network provide full transparency in cargo tracking and quality monitoring, giving exporters peace of mind and comfort that their cargo is in safe hands en route to their European customers.
As regards future developments, the combination of contract logistics and value added services is seen by the Company as a major strategic growth area, and over the past few years it has seen several new business wins especially in the retail sector including Excise Bond warehousing and UK & Ireland distribution. The development accelerated soon after the opening of DACHSER’s new Northampton logistics centre in 2014, and a second warehouse in close proximity had to be secured towards the end of 2015 in order to provide the necessary additional capacity for both racked and block-stack products.
Looking further afield, through its global ‘interlocking’ programme, DACHSER is also able to offer international air & sea freight logistics solutions, helping its customers to reach new markets with ease and to further develop existing ones.
As the Company continues to grow, it is widening the scope of its already well-established Apprenticeship programme. The success of this programme is at the heart of DACHSER’s strategy to provide their staff with appropriate support and training in order to enhance their career development and to create an attractive and rewarding working environment. In 2016, its workforce grew by 7% to 385 people.