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DACHSER secures software development

Information security in accordance with DIN ISO/IEC 27001 is not a snapshot event, but a continuous improvement process. In keeping with this principle, DACHSER not only arranges for annual audits of its Corporate IT, it currently is also having TÜV Süd review its entire software development process.
Certification of Corporate IT in accordance with ISO 27001 renewed and enhanced

For over 25 years now, DACHSER has relied on the complete in-house development of its core applications, DOMINO and OTHELLO (management software for overland transport services as well as air and sea freight, respectively), MIKADO (warehouse management) and EDI (Electronic Data Interchange). In addition, there are the Web-based eLogistics tools (including those for order acceptance, or tracking & tracing). All of these applications are developed, rolled out, and updated at weekly intervals at DACHSER, on a centralized basis for the branch offices and country organizations. Of the total 280 IT employees at its head office in Kempten, 100 currently are engaged in software development.
“Our core systems are highly integrated, can be flexibly adapted, and reflect the state of the art everywhere; that is a unique selling proposition in the logistics industry,” comments Christian von Rützen, Team Leader IT-Security at DACHSER. “With the ISO 27001 certification, we are issuing a clear statement on efficiency, quality, and professionalism in operating, security, and software development processes."

Electronic data exchange needs secure IT processes

Customer data in safe hands: that is the motivation behind ISO 27001 certification for DACHSER’s central IT system. Indeed, electronic data exchange has clearly picked up pace over the last few years—and inherently, the demands on IT security as well. Today, 80 percent of all orders at DACHSER are already processed electronically; more than 13,000 customers have linked their systems to the DACHSER EDI Center, and more than 16,000 use the eLogistics tools.
“These companies know that their own global supply chains depend on the constant availability of their logistics supplier's systems, and therefore insist on commensurate security infrastructure in tenders and audits,” von Rützen clarifies. “Considering this environment, we are in a superb position for the complete ISO 27001 certification of our central IT system.”
DACHSER had its Corporate IT certified according to ISO 27001 in December 2011—one of the first logistics providers to do so. In the process, a host of aspects of information security were examined, such as the protection from cyber attacks, security of Internet applications, IT risk management, fail-safe performance, emergency planning, and confidentiality regulations. For annual audits, advancements and improvements based on preceding audits are integrated into the evaluation.

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