Introduce yourself.

Customer Service Executive

With more than 29,098 employees and 396 locations at home and abroad, we are one of Europe's largest logistics service providers. Our growth in the global logistics market place has been made possible through our prompt reaction to market changes, a uniform business strategy and, in particular, the dedication and experience of our employees.
To all who love to go beyond boundaries.

DACHSER Hong Kong Limited is now looking for high caliber candidate for the position of Customer Service Executive.

The position:

  • Handle customer's enquiries, complaints, quotations, overseas agent correspondence and offering solutions.
  • Act as a main coordinator on daily operation with our clients and internal departments.
  • Handle air freight & sea freight orders with basic knowledge on all fields both imports and exports.
  • Ensure compliance with company’s and customer’s standard operating procedure.
  • Closely co-operate with Sales and Operations Team.

Who are you?

  • Diploma holder or above in Sales & Marketing, Business Administration or related disciplines.
  • 2-3 years of customer service experience in freight forwarding industry.
  • Knowledge of handling both air freight and sea freight shipments.
  • Good command of written and spoken English, Cantonese and Mandarin.
  • Good communication and interpersonal skills.
  • Hands-on PC operations including MS office and Chinese Word Processing.
  • Responsible, pro-active and attention to details.

What we offer:

We offer attractive remuneration packages to the successful candidate.

Are you interested?

Interested parties, please send your detailed resume, with present and expected salary via email to the Human Resources Department at email address:

Working Location: Tsuen Wan

All information provided by applicants will be treated as strictly confidential and used for recruitment purposes only. Applicants may be considered for other suitable positions within the Company. Applicants not receiving a reply within 3 months should consider their applications unsuccessful. Personal data of unsuccessful applicants will not be retained for more than 1 year.

Copyright © 2019 DACHSER SE. All rights reserved.
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