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General Terms & Conditions

DACHSER performs services for its customers on the basis of a wide range of legal principles and regulations. In addition to optimizing our physical transport services, the provision of relevant information also forms part of our philosophy of providing service.

Therefore, all services rendered are subject to the General Conditions of the Nordic Association of Freight Forwarders (NSAB 2015). As contracting party cf. § 3 B the conditions limit the freight forwarder’s liability for loss of, deterioration of, or damage to goods to SDR 8.33 per kilo and for delay to the amount of the freight, and for all other loss to SDR 100,000 in respect of each assignment (§ 21). As intermediary cf. § 3 C the freight forwarder’s liability is limited to SDR 50,000 in respect of each assignment and totally in the event of any one occurrence to SDR 500,000 (§ 24). For storage, the total liability is limited to SDR 500,000 for damage occurring in the same occasion (§ 25). Special attention is directed to the network clause (§ 2); claims against the freight forwarder are statute-barred after one year (§ 28); and the lien on goods (§ 14) applies to both current and previous claims.

Offsetting in DACHSER Norway AS's claim for freight and remuneration must never be done.

Salient regulations under transport law and insurance-relevant conditions are available for download. 

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http://www.dachser.com/no/en/General-Terms-Conditions_315.htm
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